Esto significa que ya tiene una cuenta de Amivac con esta dirección de correo electrónico. Si no puede recordar la contraseña que utilizó, haga clic en "Contraseña olvidada" para recibir un correo electrónico que le permita restablecerla. < P>
Para cambiar su contraseña, vaya al menú "Mi perfil" de su espacio de alquiler. Haga clic en "Cambiar contraseña", ingrese su nueva contraseña, asegurándose de que contenga al menos 8 caracteres, incluyendo una letra y un número, y luego valide sus cambios haciendo clic en el botón "Confirmar contraseña" ".
En el menú "Mi perfil", puede elegir "Francés" o "Inglés" como idioma de contacto. Los correos electrónicos que le enviaremos estarán en el idioma de contacto elegido.
Para eliminar su cuenta, vaya al menú "Mi perfil". Luego haga clic en el enlace "Eliminar mi cuenta" en la parte inferior de la página. Atención, esta operación es irreversible y definitivamente perderá toda la información (anuncios, intercambios con los turistas, etc.)
Ejemplo 2 .: todavía no se ha registrado Amivac: Videos Haga clic en el botón "Crear una lista" en la bandera azul en la parte superior de la página principal. Se le pedirá para crear su cuenta y automáticamente será redirigido a la página para crear su lista.
Una vez que su lista es completa, haga clic en el botón azul "Publicar mi lista". Todo lo que hay que hacer ahora es elegir su paquete de suscripción y confirmar su pedido de sus listados a ser cargados en línea!
Una vez que su anuncio está en línea, puede editar o añadir nuevas fotos en cualquier momento la sección "mi lista" haciendo clic en Cerrar en "Editar mi lista", luego en "Fotos".
Para introducir la norma bazo, haga clic en "Mi lista" en el menú de su cuenta de propietario Luego haga clic en "disponibilidad y precios". A continuación podrá ver la subsección "tarifa estándar".
Ejemplo :. Me gustaría ofrecer un descuento del 20% del 5 al 30 de julio con una estancia mínima de 2 días y la llegada del año el domingo.
Su avance se-tiene una etiqueta especial y será publicidad en el Amivac'Homepage.
Si este es el caso, compruebe los criterios que algo para su búsqueda. Estos deben, por supuesto, ser identiques a la información que comparte entrado de su perfil.
Si ya-tiene varios anuncios, puede aussi haga clic en "Crear una nueva lista" en la sección "Mis anuncios 'sección de su cuenta de propietario.
Don’t forget to write your order number on the back of your cheque.
Here are the explanations for the possible statuses of your listing:
If a Amivac salesperson helped you to create your account, the status of your listing will show as incomplete.
To edit your contact details, go to the “My Profile” menu in your owner account. You can edit all of your contact information and save your changes by clicking on the “Edit my details” button. All of these changes will be applied to your listing(s).
To log in to your owner account, you must click on “Log in” in the blue banner at the top of the homepage and enter your email address and password.
To create a new password, click on the “Forgotten your password?” link in the “Log in” section. After entering your email address, you will receive an email with a link to reset your password.
To edit your listing, click on the “My listing” menu, then click on “Edit my listing”. Remember to save your changes so that these are taken into account. The changes will be visible to guests in a maximum of 30 minutes.
Search engines bots which scan websites may take some time to remove listings which have been deleted from their original site. However, if a potential guest clicks on the listing from the search engine results, he or she will not be able to view your listing since it will no longer be visible on our site.
To view statistics for your listing, go to the “Statistics” menu in your owner account. You will be able to see:
If you receive suspicious emails from people asking for personal or banking information, we advise you to ignore them. They are likely to be scams.
However, we remind you that Amivac cannot be held responsible for any problems which occur between site users and other parties.
If in doubt about a message from Amivac asking you, for example, to enter personal information, please contact us. This may be a phishing attempt.
Check that the email address for your owner account has been filled in correctly. You should also check that emails from Amivac are not being filtered into your inbox’s spam folder.
Go to the “Calendar and rates” subsection of the “My listing” menu and click on “Seasonal rates”. Choose the period for which you want to provide this information and enter the price per night or week, the arrival day and the minimum stay (eg, for rentals from Saturday to Saturday, choose Arrival day = Saturday and Minimum stay = 7).
Go to the “Edit my listing” subsection of the “My listing” menu in your owner account and click on “Payment method”. You can specify a security deposit, an initial deposit, a local tax and any other charges here.
Go to the “Edit my listing” subsection of the “My listing” menu, click on “Description” and fill in the full address of your website in the “Link to your own site” field (eg: http://www.seloger.com)
Simply enter your number of holiday keys/stars in the “Quality label” section of your listing. You must also provide your membership number - it will not be visible to guests.
It is possible to change the property type of your listing. However, you can only change the sub-category to which your property belongs in the “Edit my listing” menu, in the “Description” section.
If you want to change your property’s category, you can contact us.
For a draft listing, you can delete your listing and create a new one by clicking “List your property” at the top right of the page.
The search algorithm takes into account all of the filters selected by the guest by offering listings which match the search criteria. The relevant listings are then ranked according to the type of subscription and the listing's quality rating.
The average response time takes into account the period between the receipt of a request from a guest and the response from the inbox of your owner account.
It is best to update your calendar with every new booking, whether made through our site or not. This will save you time by ensuring you only receive requests for information which can actually lead to a booking and it also reassures guests who will see that your listing is popular!
Go to the “Edit my listing” subsection of the “My listing” menu. Click on “Description” and fill in the full address of the page where your video can be viewed in the “Link to a video” field (for example: https://www.youtube.com/watch?v=b5h_NF_JVvU)Authorised video sites:
Click on “Calendar and rates” in the “My listing” menu. You can then add an “available”, “unavailable” or “already booked” period.
As with any online purchase, you have a period of 14 days after payment for the service in which to cancel your purchase. To exercise this right to cancel, simply send us a letter at the following address with the cancellation form in PDF format attached to your confirmation email which was initially sent to your email address to:SeLoger
You will be refunded on a pro rata basis for the length of time for which you used the service (the date of the postmark marking the end date of the service).
If you cannot find the cancellation form, please contact us.
You can delete your listing by going to the page to manage your listing from the “My listing” menu; then click on the “Delete my listing” button.
In application of Article L324-2-1 of the Tourism Code, we inform you of the obligations of declaration or prior authorization expected by Article L. 324-1-1 of the Tourism Code and Articles L. 631-7 and following of the code of construction and housing.
The information given below does not constitute personalized advice but contains useful links to the provisions in force in France at the time of writing, subject to any subsequent modifications. You are invited to ensure that they are accurate, up-to-date and to contact the relevant services or specialized council for more information on the legal or tax regime applicable to your situation.
To rent a « meublé de tourisme », you must comply with a number of procedures.
The different declarations to be made are the following:
You can consult the following "practical file": https://www.service-public.fr/particuliers/vosdroits/F2043.
The « meublé de tourisme » is defined by Article D.324-1 of the tourism code.
This is the rental of a villa, an apartment, or a furnished studio, for the exclusive use of the tenant, offered for rent to a passing client who makes a stay characterized by a day rental, a week rental or a month rental, and who does not choose to live there.
The tenant is not intended to settle in a sustainable way and housing should not be his main residence. This rental can be done by the day, the week or the month but can not be concluded for a duration greater than 90 days for the same person. Beyond this period, the location becomes a residential lease governed by other regulations.
When creating your rental announcement, you will have to declare whether the rented accommodation is your principal or secondary residence.What is a principal residence?
Only « meublés de tourisme » other than principal residences will have to be declared in town hall.
As a reminder, the principal residence is defined as a housing occupied at least 8 months per year.
You can consult the following « practical file »: https://www.service-public.fr/particuliers/vosdroits/F2043
If your rental is located in a so-called tense area and the town hall has decided to introduce a registration procedure, you will be responsible for the registration process by teleservice.
If you have more than one property that you would like to rent occasionally, each accommodation must be registered separately.
In cities that have chosen to set up a registration procedure : if you occasionally rent your accommodation (to tourists for example), whether your principal or secondary residence, you will have to do this procedure.
Setting up a registration procedure is optional and depends on the choice of the municipality.
On 01/03/2018, cities including Paris, Bordeaux, Nîmes, Lyon and Nice voted to set up this registration procedure.
For Paris, the registration procedure has been in place since October 1, 2017: https://teleservices.paris.fr/meubles-tourisme/.
From June 30, 2018, the issue of a registration number for a declaration of « meublé de tourisme » will be mandatory in Versailles https://www.versailles.fr/mairie/tous-mes-formulaires/.
The list of municipalities having introduced the registration procedure is subject to constant change, we invite you to get closer to your municipality to find out if it has been established this procedure.
The registration procedure must be carried out using a teleservice and it is necessary to fill in the following information:
The declaration is the subject of a registration number issued by the municipality. You will need to insert this registration number into your rental listings.
If you are a tenant and you rent occasionally your accommodation, you must register because it is your principal residence.
Reminder: subletting is allowed in France (except for social housing) provided you have permission from your landlord.
To find out more: What are the other procedures to follow?
Once the registration procedure has been completed and the registration number obtained, go to the "Manage my listings" tab, then "Listings"
In the home of your ad click on "Modify my listing"
In the right part of the screen click on « Change the address »
In the field "Registration number" enter your registration number
Click on "Save" to save your entry
When the accommodation is your principal residence, it can not be rented for more than 120 days a year through our platform. Thus, beyond 120 nights rent (calculated in the calendar year), the accommodation can not be the subject of a rental offer through us until the end of the current year, in application of article L324-2-1 of the Tourism Code.
In some cities, the hiring of the secondary home requires obtaining an authorization or a temporary authorization of the town hall to modify the changes of use of the tourist rental.
This authorization for a change of use does not apply to the principal residence of the renter, rented for a limited period of time over a period not exceeding 4 months per year.
This procedure concerns housing located in municipalities with more than 200 000 inhabitants (Paris, Marseille, Lyon, Toulouse, Nice, Nantes, Strasbourg, Montpellier, Bordeaux, Lille, Rennes) as well as the municipalities of the departments of Val-de-Marne, Hauts-de-Seine and Seine Saint-Denis. To transform your property into a furnished accommodation you have to get closer to the services of your Town Hall, you will find all the procedures. It can be matched, as in Paris, by financial compensation as commercial law.
In Paris, consult the website of the Paris town hall for more information.
Without authorization, you are liable to a fine of € 25,000 per property unit and a penalty of up to € 1,000 per day per m² until regularization. Similarly, criminal sanctions are possible in case of false declaration, concealment or attempted concealment of the local subject to declaration (Article L 651-3 of the Construction and Housing Code: imprisonment for one year and a fine of € 80 000).
If you want to turn your property into a tourist accommodation for the reception of travelers throughout the year, you must file in town hall an application for planning permission.
For Paris, check the website of the Paris City Hall.
Some leases exclude the subletting of a furnished accommodation.
These rules are of strict application, under penalty of heavy penalties up to the termination of the main lease.
(i) For dwellings subject to Law 89-462 of 6 July 1989 ("private accommodation")
This is the classic residential lease.
In case of non-compliance with the obligation to request written agreement to the owner, the tenant could be sentenced to pay a fine, damages and interest and have his lease terminated for breach of contractual obligations.
If the initial lease agreement ceases, the sublessee can not claim any right against the lessor, nor any title of occupation.
Note: in the case of a sublease, the tenant in title remains bound by his obligations, particularly with regard to the principal lessor and third parties, and he is responsible for disturbances and damages caused by his sub-tenant.
(ii) For other types of dwellings
For dwellings of the low-rent housing type, for subsidized housing, and for dwellings subject to the law of 1 September 1948, subletting as « meublé de tourisme » is prohibited.
In case of non-compliance with this prohibition, the tenant in title could be condemned to the payment of a fine, of damages and interests and to see his lease terminated for non-respect of the contractual obligations.If you own a property in a condominium
Before you consider renting your accommodation in furnished tourism, it is essential to check if this activity is authorized within the condominium by checking this point in the co-ownership regulations.
Several hypotheses are possible and the regulation can:
The tourist tax is a tax that allows the municipalities to finance the expenses related to the tourist frequentation or the protection of their natural tourist spaces for a tourist purpose.
The tourist tax applicable to « meublés de tourisme » depends on the star classification or an equivalence established by the community.
To be applicable, it must have been instituted by a deliberation of the municipal council.
For more information, please inquire at the town hall of the accommodation or via this website with an online form.
In the case of a « meublé de tourisme » based in a municipality that has instituted the tourist tax, it is up to you to have the tourist tax paid by the tenant and to return it to the municipality on a date fixed by municipal deliberation.
Para desactivar la renovación automática, inicie sesión en su área de propietario, luego vaya a la configuración de anuncios y haga clic en Ir a sus preferencias de pago. Una vez en esta página, seleccione la suscripción correspondiente y desactive la casilla "Renovación automática".
To create a guest account click on “Log in” in the blue banner at the top of the home page.
Tip: make sure you choose a password containing at least eight characters, including one number and one letter.
A guest account allows you to:
If you have a guest account, your email address will not be sent to the owner following a request for information. The owner will be able to answer you either via the messaging service through your Amivac account or via your phone number.
If you don’t have a guest account, the owner will have access to your phone number and your email address following a request for information.
Owners are advised to reply to guests within 24 hours. However, it may be that the owner cannot reply immediately.
We advise you to check that your request for information has been sent to the owner by checking your inbox for an email confirming this request.
If the owner has chosen to display his/her phone number on the listing (below the contact form), feel free to call the owner.
If you still do not receive an answer, you can always contact other owners who are bound to have a property to suit you.
Follow these steps to search for and book your holiday rental:
Click on the heart which appears on the listing’s photo.
If you are logged in to your guest account, all you need to do is choose a list of favourites and then add the listing. You will find the listing in this list when logged in to your account.
If you're not logged in but you do have an account, simply log in via the page which appears after clicking on the heart.
If you do not have an account, please create one.
For more help, visit: Create my guest account.
Log in to your guest account then click on “My holidays” at the top of the page.
Once in your guest space, click on “My favourites”. You can view and manage your favourites in this section.
To enjoy peace of mind on holiday - take out a cancellation insurance.
You can book a property by contacting the owner directly. To do so, view the listing you’re interested in and then:
You can also contact the owner by phone. To do so, click on “Display the phone number” on the right of the page of the listing you’re interested in.
To cancel a booking, please contact the owner directly by email or phone.
Amivac publishes holiday rental listings from individuals or tourism professionals.
You will find a wide range of listings: apartments, houses, campsites, bed and breakfast, cottages, holiday residences and unusual housings.
You can change your profile via “My Profile” in your guest account.
You can change the language of the emails you receive via “My Profile” in your guest account, by changing the “Contact language” setting.
Amivac publishes holiday rental listings from individuals and tourism professionals.
You will find a wide selection of properties: apartments, houses, campsites, bed and breakfasts, cottages, holiday homes and unusual properties.
If you are concerned about a listing or a fraudulent transaction, please contact us. Reporting such problems allows us to protect other users of the site and to offer you the best services possible. We also encourage you to read our serenity guide on things to bear in mind to avoid the most common scams.
If you are interested in a rental, we recommend using the most common methods of payment: debit or credit card, cheque or bank transfer. These methods provide you with a proof of payment which is always useful.
We strongly recommend that you don’t use money transfer services like Western Union or Moneygram and that you don’t send money directly to the owner.
If an owner suggests an unusual payment method, please contact our help centre to report this suspicious behaviour; our advisers will be happy to help you.Contact our customer service
There are two options available if you want to contact the owner before booking:By filling in an information request form:
Go to the listing and click on the button “Contact the owner”. You can use the information request form to communicate directly with the owner to ask your questions.
Once you’ve sent your message, the owner will be notified by email and will respond as quickly as possible via the Amivac secure messaging service.
You will then be notified when you have a new message in your inbox.
Go to the listing and click on the button “Display the telephone number” which will display the number on which the owner wants to be contacted.
If the owner doesn’t answer your call, feel free to leave him/her an answerphone message or to send a request for information using our form, available on the listing by clicking on the button “Contact the owner”.
As a guest, you have a secure inbox which is accessible via your account and which you can use for secure communications with the owner.
To access it, click on “Log in”, at the top right of your screen or click on this link.
Once you’ve logged in, click on “My Holidays”, then on “Inbox”.
When you receive a new message, you will be sent an email with a direct link to your inbox.
There are various payment methods for booking a holiday rental. We recommend that you contact the owner via the contact form on the listing to find out which payment methods he/she accepts.
However, the most common payment methods are: debit or credit card, cheque, bank transfer. These methods provide you with a proof of payment which is always useful, particularly in case of dispute.
We strongly recommend that you don’t use money transfer services like Western Union or Moneygram and that you don’t send money directly to the owner.
If an owner suggests an unusual payment method, please contact our help centre to report this suspicious behaviour; our advisers will be happy to help you.Read our guide to stress-free holidays
Our site hosts the listings for owners’ holiday rentals.
As such, we do not play any role in the transaction, since you deal directly with the owner of the property. In this way, the owner is the only person able to provide you with an invoice for your stay.
We therefore advise you to contact him/her for an invoice.
The summary of your booking has a direct link to the listing: click on the listing’s cover photo.
The listing can’t be found? This can happen because owners must pay a subscription which lasts between 3 and 12 months to publish their listing on our site. Consequently, it’s possible that the listing which you have booked has expired and is no longer visible on our site.
However, the owner's account is still active. So you can still contact the owner from your secure inbox or by email.How can I access my secure inbox?
You cannot change your booking on our site. Please contact the owner directly via your secure inbox.How can I communicate with the owner about my booking?
To find your booking reference, go to the summary of your booking, available in the “My Bookings” section of your guest account.Where can I find the summary of my booking?
The summary of your booking can be accessed via your guest account in the “My Bookings” section. You will be able to find the dates of your stay, the details of the amount paid as well as all the information you need to get ready for your stay.
The security deposit is not managed by our site. We suggest an amount as a guideline when the owner sends us information about the property.
However, we advise you to contact him/her directly to find out the exact amount. We also recommend that you don’t pay the security deposit before arriving at the property and carrying out an inventory.
The security deposit is a sum of money to be paid to the owner by guests on arrival at the property to protect him/her in case of damage to the property and/or furniture.
If you pay a security deposit, we recommend that you wait until arriving at the property and that you request an inventory on arrival and departure.
An incident on arrival at the property is considered as a major incident in the following cases:
As of your reference arrival date at the property, you have 24 hours to report a major incident.What is the reference arrival date at the property?
This is the date on which your stay begins (as stated on our site) at 3pm local time in the town in which the property is located.
If you find yourself faced with a major incident in the 24 hours after your reference arrival date at the property and after having contacted the owner, you can report the incident to us via your guest account.
Our services and the owner will be informed by email and the payment of the total booking amount to the owner will be blocked.
We will ask the owner to contact you to find an amicable solution to this situation. We remind you that Amivac is not supposed to play the role of mediator, given that the transaction is solely between you and the owner.
You will then have 72 hours (reference arrival date + 72 hours) to send us a copy of your complaint to the following address: incident.Amivac@seloger.com with the subject “Incident Booking $Booking Reference”.
After this time, unless we hear from you or receive a copy of your complaint relating to the reported incident, the booking amount will be paid to the owner.